Manual Activity, Change Request, and Problem Support Group Lists
In order to use "Support Groups" with any of these classes, a list to represent the Support Group must be in place, and these standardized management packs take care of that extension for you. These same extensions have been and will continue to be referenced in any relevant example customizations provided by the Cireson Team. It is perfectly fine to use your own in-house extensions for these Support Group lists, just keep in mind you will have to tweak any existing Cireson-provided customization to use your organization's values instead.
There is also an unsealed version of each Management Pack and a sealing key included in this .zip file in case you want to extend for your organization's purposes.
A Read Me file is included-- please read in full before importing or extending this!