A few of our analysts are having issues with creating views. We are able to create them in the SCSM console, but when we try to promote some of them, we get the following error.
************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at Cireson.ServiceManager.Console.Console.PromoteViewHelper.ExecutePromoteView(ManagementPackViewNode managementPackViewNode, NavigationModelNodeBase navigationNode, PromoteViewNavigationModel navModel, String webserviceURL, Byte iconSelected, Boolean isPublic, IDataItem user)
at Cireson.ServiceManager.Console.UI.NavigationSelectionForm.btnPromote_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
We recently upgraded to the latest version of the Portal and made sure to upgrade the ViewBuilder app as suggested by Cireson, but we're still getting this error. I'm at a loss of where to start. Has anyone else seen this issue or have a suggestion to resolve?