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Allow "Related Articles" to be added to the Related Items on a KB Article

Stephane_Bouillon

Stephane_Bouillon Customer Advanced IT Monkey ✭✭✭

June 2019 in Service Manager Portal Feature Requests

This is a major oversight in the design of the KB
Allow adding related articles in the related items on a KB article in addition to service offerings and service request offerings.
When displaying the article, and articles are related, add a "Related Articles" section to the page with a link to the related articles

5

5

5 votes

Submitted · Last Updated June 2019

Comments

Geoff_Ross Cireson Consultant O.G.

June 2019

This is such a great (and to be honest obvious) idea, I can't really believe I didn't think of it myself!!!

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