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SMP: @Mention functionality for AD/Email Groups

Shane_WhiteShane_White Cireson Support Super IT Monkey ✭✭✭✭✭

I think it would be beneficial to have the ability to @mention a AD or Email Group so that you don't have to @mention lots of people in one go, say you wanted to mention all service desk members on a ticket and you have 10 members of the Service Desk, it would be much easier to mention the group.

10 votes

Submitted · Last Updated


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    Sean_TerrySean_Terry Customer Advanced IT Monkey ✭✭✭
    It would be good to have the choice to enable or disable this. I'd love it but other areas may not. It would also be good to select which groups could be included or excluded.
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