Console Tier Mapping users not updating with security group

Chris_SpragueChris_Sprague Customer IT Monkey ✭

The console tier mapping does not reflect the members of the current mail enable security group. Unable to get it to update. Deleted group in SCSM and had AD connector recreated, but this did not help.

Answers

  • James_AtanceJames_Atance Cireson Support Advanced IT Monkey ✭✭✭
    edited July 2

    Hey Chris,


    So if you go to Config Items > Users, you can see the AD group in here?


    Also what version of the Console App Tier Mappings are you running?

  • James_AtanceJames_Atance Cireson Support Advanced IT Monkey ✭✭✭


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