We appreciate you taking the time to vote and add your suggestions to make our products awesome! Your request will be submitted to the community for review and inclusion into the backlog.

We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.

For more information around feature requests in the Cireson Community click here.

File Name for File attachments

In the Incident Mask under related items you can finde the file attachments. In the File Name starts with "email.......eml" there you see only Date and Time under the File Name. Is it possible to expand that File Name with the Title from the Mail? Sometimes it is very hard to find the right email on the base of the date within the name.
0 votes

Submitted · Last Updated

Comments

  • Jonathan_BolesJonathan_Boles Customer Ninja IT Monkey ✭✭✭✭
    To expand on @Wolfgang_Schmidt's request - it would be super helpful if analysts were able to rename file attachments within the portal.
  • Wolfgang_SchmidtWolfgang_Schmidt Customer Adept IT Monkey ✭✭

    No, the Analyst can only open or remove the attachments. 

  • Jonathan_BolesJonathan_Boles Customer Ninja IT Monkey ✭✭✭✭

    No, the Analyst can only open or remove the attachments. 


    Ok, I'm creating a new feature request for this then. Thanks!
Sign In or Register to comment.