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Dynamic prompt not displaying in Request Offering

Alison_FirthAlison_Firth Customer IT Monkey ✭

Prompt: What do you require?

Simple List options:   New account

                                   Changes to an existing account

                                   Additional permissions for an existing account

  

Select New account – displays form field Who is this new account for? (this works)

Select Changes to an existing account – displays form field Who is this account Amendment for? (this works)

Select Additional permissions for an existing account – is meant to display Who are the additional permissions for? (this does not work - field does not show).

 Configuration:


 

Form has been published, cache has been rebuilt, even left overnight for server reboot…

 Form on Cireson:


XML export showing code for displaying field:

 

<Source Id="56d9aad3-00f5-41ef-a11f-e0ee3f3462b2" Ordinal="6" Prompt="Who are the additional permissions for?" ReadOnly="false" Optional="false" ControlType="System.SupportingItem.PortalControl.InlineList">

           <ControlConfiguration>

             <Dependencies />

             <AddressableOutputs>

               <AddressableOutput OutputName="ListValue" OutputType="string" />

             </AddressableOutputs>

             <Configuration>

               <Details>

                 <ListValue DisplayName="Someone else" IsDefault="false" />

                 <ListValue DisplayName="More than one person" IsDefault="false" />

                 <Cireson>

                   <Show When="True">

                     <Condition PropertyId="3cf0a812-3888-4ede-9295-a9d735b159aa" Operator="Equals" Value="Additional permissions for an existing account " />

                   </Show>

                 </Cireson>

               </Details>

             </Configuration>

           </ControlConfiguration>

           <Targets>

             <Target Path="CiresonARA02" OutputName="ListValue" />

           </Targets>

         </Source>

 

I cannot see a reason for this field to remain hidden when the other 2 options from the same drop down list work perfectly.

 Any advice appreciated

Thank you.

Answers

  • Alison_FirthAlison_Firth Customer IT Monkey ✭

    RESOLVED - A space at the end of the picklist value cut off in the dynamic config dropdown - took a programmer to spot it!

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