Service Advanced Offering (maybe with Request Offering toolbox?)
Kenneth_Andersen
Customer IT Monkey ✭
I have 2 users, from different companies, that I will like to give the same ServiceOffering.
The have to get a different "user picker" list, depending on the companies the "token user" is from. (Query result)
Ex. user 1 is from "Company 1", so then he open the ServiceOffering, then he is only seeing Users from that company.
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Answers
@Kenneth_Andersen - This will take some custom javascript. My approach(possibly not the best) would be to have a string prompt to hold the user's company, then autopopulate and hide that string prompt with javascript. Then have your query picker use a token for the criteria of Company contains results from above prompt. If you're interested in this approach, I might be able to put some code together for you.
Thats sound like a nice solution, and I will like to have help with the Java script.
I did a little redesign of the solution - because the company field was not unique enough.
The "State" field in the user table will contain the same value as the "dropdown" from the Service Offering.
You can also use scoped access with groups containing the users for each company - then you can use the same RO for both without making any changes.
@Kenneth_Andersen - The suggestion by @Mikkel_Madsen may be much cleaner and easier to implement. 2 portal roles and 2 CI groups. One CI group that is based on Company(or State) = Company 1, another where Company = Company 2. Then one Role scoped to the first group, and the other Role scoped to the other group. Great solution.