Remove Top Knowledge Articles from service catalog
CaterhamITSupport
Member Advanced IT Monkey ✭✭✭
Dear All,
Do you know of a way of removing top knowledge articles from service catalog
Kind Regards
Daniel
0
Best Answer
-
Shane_White
Cireson Support Super IT Monkey ✭✭✭✭✭
After our call today the reason the code was not working was because it was inside /* and */ which comments out the code.
Glad we got this resolved!
Thanks,
Shane
5
Answers
Hi @CaterhamITSupport
If you look at this KB:
There is actually an example in here of how to do that, if that doesn't work there are some other community links that may help:
Thanks,
Shane
None of these work, i am using the home alternate. I have pasted in custom.css.
Can you share a screenshot of the section you are trying to hide?
Thanks,
Shane
When you pasted into Custom.css, save the file, then do a Crtl + F5 refresh to hard refresh and see if that works.
Thanks,
Shane
Here is the screen picture.
https://us.v-cdn.net/6026663/uploads/701/UYR5GR7NSCW7.png@CaterhamITSupport
So you want to remove the search bar? Not the Knowledge articles section?
Thanks,
Shane
No i would like to remove "Top Knowledge Articles"
If this doesn't work (which I have tested and it does):
.blocks > div:nth-child(1){
display:none;
}
Try this:
[data-bind="visible: topKA"] {
display:none;
}
Thanks,
Shane
what file should i copy this code into?
This code needs to be copied into the Custom.css file located in C:\inetpub\CiresonPortal\CustomSpace
Thanks,
Shane
Once you have saved the file, press Ctrl + F5 to do a hard refresh of your browser to clear the cache.
Thanks,
Shane
i added it and it didnt work.
Can you remote in today to show me how this is done, i can do this this afternoon.
Hi @CaterhamITSupport
After our call today the reason the code was not working was because it was inside /* and */ which comments out the code.
Glad we got this resolved!
Thanks,
Shane
Thank you for the help! It worked!