How to make an incident a parent from code ?
Hi,
I created an incident and in code I set the IsParent property to True, however when I try to link another incident to the created one as a child, the newly created parent does not appear in the list. Do I need to do something more than setting the IsParent property ?
Stephane
Answers
@Stephane_Bouillon - I'm not sure what's happening? If I do the following in the portal:
pageForm.viewModel.set('IsParent', true)
It makes the incident a parent and makes it available for linking to from other incidents. Are you sure it's getting set as a parent? If you check pageForm.viewModel.IsParent after saving the incident is that true?