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Auto Close - Not working properly

CaterhamITSupportCaterhamITSupport Member IT Monkey ✭

Dear All,

I have an issue with auto close issues. It closes tickets ok but doesn't show in the portal.

As a work around i create a batch file and task sequence to:

restart cache and do an iisreset

The above works and i have enabled logging but nothing appears?

Any direction as to a permanent fix would be helpful.

Daniel

Best Answer

Answers

  • CaterhamITSupportCaterhamITSupport Member IT Monkey ✭

    This seems to be working now.

    Thanks

    Daniel

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