Auto Close - Not working properly
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Dear All,
I have an issue with auto close issues. It closes tickets ok but doesn't show in the portal.
As a work around i create a batch file and task sequence to:
restart cache and do an iisreset
The above works and i have enabled logging but nothing appears?
Any direction as to a permanent fix would be helpful.
Daniel
Best Answer
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James_Atance Cireson Support Advanced IT Monkey ✭✭✭
Sounds like the Cachbuilder is not syncing, can you email me a copy of the CB log file
James
5
Answers
Sounds like the Cachbuilder is not syncing, can you email me a copy of the CB log file
James
This seems to be working now.
Thanks
Daniel