Unassigned MA in Team Work

James_Johnson

James_Johnson Customer Advanced IT Monkey ✭✭✭

February 2020 in Analyst Portal

Is it possible to show all unassigned in-progress MA's that are part of a SR in the queue for that SR?

Thanks,

James

0

Best Answer

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

February 2020 Answer ✓

I'd probably recommend a dashboard page with a SQL table widget for that kind of view. Here's a query to get you started:
SELECT w.WorkItemId, w.Title, w.ParentWorkItemId
FROM workitem w
WHERE w.TierId IS NULL
and w.ClassId = '7ac62bd4-8fce-a150-3b40-16a39a61383d' -- manual activity
and w.StatusId = '11fc3cef-15e5-bca4-dee0-9c1155ec8d83' --in progress

5

Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

February 2020 Answer ✓

I'd probably recommend a dashboard page with a SQL table widget for that kind of view. Here's a query to get you started:
SELECT w.WorkItemId, w.Title, w.ParentWorkItemId
FROM workitem w
WHERE w.TierId IS NULL
and w.ClassId = '7ac62bd4-8fce-a150-3b40-16a39a61383d' -- manual activity
and w.StatusId = '11fc3cef-15e5-bca4-dee0-9c1155ec8d83' --in progress

5

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