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Issue With Review Activity Notification Subscription

T_R_Ash_McCan_1

T_R_Ash_McCan_1 Member IT Monkey ✭

February 2020 in Analyst Portal

Hi everyone, the title says it all. I am attempting to make a subscription that emails the reviewers of a review activity when the review activity status changes from not in progress to in progress. I'm 99% sure I've configured it wrong, simply because i have other subscriptions that work and send email.

I did check and made sure it is Enabled.
No Group/Queue selected
I attached my E-mail Template

If anyone sees what I've done wrong, that'd be awesome. If you need any other info, please just let me know. Thanks in advance for any help!

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Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

February 2020 Answer ✓

@T_R_Ash_McCan_1 - It looks like you're using the Voted By relationship as the related recipient. Maybe try the 'Is User' relationship?

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Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

February 2020 Answer ✓

@T_R_Ash_McCan_1 - It looks like you're using the Voted By relationship as the related recipient. Maybe try the 'Is User' relationship?

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T_R_Ash_McCan_1 Member IT Monkey ✭

February 2020

Yes sir! Thank you!

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