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Ability to attach KB to Incident

CaterhamITSupport

CaterhamITSupport Member Advanced IT Monkey ✭✭✭

March 2020 in Service Manager Portal Feature Requests

Would be good to be able to attach a KB to an incident out of the box, and when one is added it notify a requester.

I have managed to do this as part of the incident.js though.

Thanks

Daniel

2

2

2 votes

Submitted · Last Updated March 2020

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AGREEMENT BETWEEN USER AND CIRESON

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