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All Devices view in CMDB

Dean_LinternDean_Lintern Customer IT Monkey ✭

We have recently implemented a CMDB in SCSM. Currently we have pulled in All computers, All Servers and Network Devices.


We have views implemented in the portal for all of these and require one for 'All Devices' that shows everything.

Because Network Devices is a separate custom management class we cannot find the correct API, Collection and Query String for O Data Table Widget to promote this view.



Has anyone solved a similar issue that would help to point us in the right direction?

Answers

  • Adam_DzyackyAdam_Dzyacky Customer Contributor Monkey ✭✭✭✭✭

    I haven't tried it out myself, but I'd have to imagine the view would be pointed at the Configuration Item class rather than one of it's sub-classes that you've cited.

    Keep in mind the generic, parent Configuration Item class would truly be every Configuration Item you have in SCSM e.g. Users, Cireson Assets, etc.

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