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Send Email Task - Multiple FROM Addresses

Raphaela_Kiefer

Raphaela_Kiefer Customer IT Monkey ✭

April 2020 in Service Manager Portal Feature Requests

Hello IT Monkey :)

it would be great to have the possibility to change the FROM address in the send email task in the portal.

Either manually, or automatically, based on support groups / custom fields of the ticket.

For example:

We have one SCSM for Facility and HR, but the request to send mails through the portal with different sender addresses.

Similar discussion for advanced send email see here:

https://community.cireson.com/discussion/5119/send-analysts-emails-from-different-addresses-in-advanced-send-email

Thanks and greetings

Raphaela

6

6

6 votes

Submitted · Last Updated April 2020

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