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Customizing the New Drawer Menu
Mikkel_Madsen
Customer Advanced IT Monkey ✭✭✭
As inspiration to others ☺️
We have made some customizations to the new drawer menu. We wanted it to be easier to create an Incident or Service Request from the new drawer menu. We only have one incident and one service request template that we use when an analyst creates a new one.
The default layout have 2 levels in the menu - we have eliminated level 2 so it takes a click less to create a new request.
We have further more made it possible to start a new request simply by pressing the keyboard "Alt+i" or "Alt+r"
//#########################################################//
/* ------------------------------------------------------- */
/* ----------- Custom NEW Drawer Menu Items ------------ */
/* ------------------------------------------------------- */
// Tested with portal 9.x
// Tested with New Microsoft Edge
// Author: Mikkel Madsen
// v0.1 Initial release
$(document).ready(function () {
//**** Incident Menu Item Styling ****//
//Get Incident menu object from 1. level
var irObj = $('li[data-desc="Create an incident"]');
//Sets new description on object
irObj.attr('data-desc', 'Create a new incident');
//Sets event behavior on click to open new incident form
irObj.attr('data-click-template', 'incidentCreate');
//Sets icon to show new incident icon
irObj.children('i').attr('class', 'drawer-icon ci ci-new-incident');
//Sets text to New Incident
irObj.children('span').text('New Incident');
//Removes 2. level menu
irObj.children('div').detach();
//Sets accesskey so a new incident can be started by presseing "Alt+i"
irObj.attr('accesskey', 'i');
//**** Service Request Menu Item Styling ****//
//Get Service Request menu object from 1. level
var srObj = $('li[data-desc="Create a service request"]');
//Sets new description on object
srObj.attr('data-desc', 'Create a new service request');
//Sets event behavior on click to open new service request form
srObj.attr('data-click-template', 'srCreate');
//Sets icon to show new incident icon
srObj.children('i').attr('class', 'ci-new-service-request');
//Sets text to New Service Request
srObj.children('span').text('New Service Request');
//Removes 2. level menu
srObj.children('div').detach();
//Sets accesskey so a new Service Request can be started by presseing "Alt+r"
srObj.attr('accesskey', 'r');
});
/* ------------------------------------------------------- */
/* --------- End Custom NEW Drawer Menu Items --------- */
/* ------------------------------------------------------- */
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