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Can i affect the size of attached images on preview?

Kevin_TerschlusKevin_Terschlus Member IT Monkey ✭

Hi Everyone :)

So our Analysts have been having pains with the attached Image preview, as it scales down bigger images

to the Point where the preview of those Images is useless

Can i affect Image scaling on the preview, and if yes how and where?

Thanks in Advance,



  • Justin_WorkmanJustin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

    You could try something like this in custom.css:

    .k-window.k-widget {

    min-height: 80vh!important;

    min-width: 90vw!important;


    .file-img-container {

    min-height: 100%!important;

    min-width: 100%!important;


  • Kevin_TerschlusKevin_Terschlus Member IT Monkey ✭

    @Justin_Workman it changed the window for the attachment but the files are still very small and you cant make out Content of entire-screen Images precisely

    Also since i implemented your Code snippet to my custom.css the attachment Symbol at the top of an incident is sadly gone, even after reverting the changes and restarting the Portal but i think this might be some Caching issue on my end

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