We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.
For more information around feature requests in the Cireson Community click here.
Send Email - Make custom status enums available in change status dropdown
If you have added custom status values in Service Request, these are not availble in the Change Status box inside Send Email in the portal.