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Change activity sequence in portal

Chris_Chekaluk1

Chris_Chekaluk1 Customer Advanced IT Monkey ✭✭✭

November 2020 in Service Manager Portal Feature Requests

I like the activity enhancements in 10.2, however, I realized now that I am unable to change the sequence order activities in the portal. This is a problem when I am editing a Release Record and wanting to plan the sequence of activities appropriately.

In addition, I am unable to dynamically create a new activity as the first activity in the process since the new activity button adds the activity after the activity where the button is clicked . Being able to change the sequence would address this issue as well.

My workaround is to use the SCSM console.

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1 votes

Submitted · Last Updated November 2020

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