SCSM View - XML Code

CaterhamITSupport

Dear All,

I have created a view in SCSM using some xml code.

When trying to promote it though it doesn't show the option?

Thanks

Daniel

Shane_White

Well you could create a custom view.js, and a custom viewpanel.js, make a navigation node for it on the navigation page, link it to the view file.

Then on the definition of the view you would need a Kendo chart which DataSource was the results of an ajax API call to a dashboard query which you would need to create.

CaterhamITSupport

To follow on from this I have created a view in XML using [Me]. I can now promote it ok and can see all incidents using the [Me] but once its promoted it does show the incidents? I can see them in the console ok though?

Shane_White

What do you see in the Portal .vs the console?

Thanks,

Shane

Mikkel_Madsen

This article says you can not use the [me] token on promoted views

How To: Promote a View from the SCSM Console to the Portal (cireson.com)

Views that cannot be promoted

Some views cannot be promoted due to technical difficulties. You may be able to recreate them instead as 'Saved Searches'

CI - All views under Computers folder

CI - All Business Services

CI - All Printers

CI - Software

CI - Software Updates

CI - Users

RA - any view using Reviewers

WI - Runbook Automation Activities

Any view using the Me Token

Any view using a Relative Date Time Token

Views built with Advanced View Editor (from Technet)

Any view that is using a projection with > 2 levels of component nesting

All fields added from view builder Custom Columns

Shane_White

Good spot @Mikkel_Madsen I forgot this was the case!!

What you could do here is do a SQL table and use the @UserId in the Portal...

e.g.

SELECT * FROM Dbo.WorkItem

WHERE AssignedUser = @UserId

That could be added to a SQL Table/chart widget and used as a view if you like!

CaterhamITSupport

Anyway you can do this without creating a widget?

Shane_White

Yes you could do a custom page but this just seems like even more work that is not necessary!

CaterhamITSupport

How would the custom page be setup?

Shane_White

Well you could create a custom view.js, and a custom viewpanel.js, make a navigation node for it on the navigation page, link it to the view file.

Then on the definition of the view you would need a Kendo chart which DataSource was the results of an ajax API call to a dashboard query which you would need to create.