Adding manual activity task to the portal

mhendawy Member IT Monkey ✭

February 2021 in Analyst Portal - Community

Hello,

I want to the manual activity task to the analyst portal community. is it applicable for that.

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Best Answer

Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

February 2021 Answer ✓

Hi @mhendawy
This is only available in the full paid version of the Analyst Portal, is that what you were asking?
Thanks,
Shane

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Answers

Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

February 2021 Answer ✓

Hi @mhendawy
This is only available in the full paid version of the Analyst Portal, is that what you were asking?
Thanks,
Shane

0
mhendawy Member IT Monkey ✭

February 2021

@Shane_White this for both incident and service request , as I can create a manual activity and attached it to an open incident , then I have the availability to manage it through the portal as long as it related to incident. So if I can add this task to the portal to let me create the manual activity to the incident instead of the service manager console.

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Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

February 2021

Yes this feature was introduced in version 10.2+ of the portal I believe, but you will need the full version :-)

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