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Action Log Comment doesn't apply to Change Request

Vladyslav_Kovalov

Vladyslav_Kovalov Customer IT Monkey ✭

March 2021 in Community Uploads

Hello

We have started using Change Request on our Cireson portal recently and noticed that we can't add a comment neither as Analyst or End User. I cant do this even under my admin account. When I add a comment an icon and information about it appears, but when I save or apple the whole form it goes away and I don't know why and where.

Maybe someone already faced this issue and know how to fix it?

SCSM 2019

Cireson Portal 10.2

0

Comments

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

March 2021

Hi @Vladyslav_Kovalov - It may be the type projection you're using. If you open the browser's dev tools while you're on a Change Request and run this in the console:
pageForm.viewModel.AppliesToWorkItem
Do you get any output?

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Vladyslav_Kovalov Customer IT Monkey ✭

March 2021

Hi @Justin_Workman , thx for response
That what I got

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Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

March 2021

What about pageForm.viewModel.NameRelationship?

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Vladyslav_Kovalov Customer IT Monkey ✭

March 2021

https://community.cireson.com/discussion/comment/22543#Comment_22543

0

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