Allow business user to assign RA implemeters

Marek_Lefek

Marek_Lefek Customer Advanced IT Monkey ✭✭✭

March 2021 edited March 2021 in Analyst Portal

Hi, I have a quesytion how to allow HR users to assign RA implemeters/Reviewers only for one type of service offering.

I create AD group and set it as "Edit reviewers" in portal settings. But they can edit reviewers in all SR's.

Do I need to create a quee in SM?

Which right need to be added?

Or mayby I can create special form in portal?

The reviewers are choosen on SR starting form but there is no option to set them directly as reviewers in RA.

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Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

March 2021

@Marek_Lefek - Creating a queue would allow you to target a specific set of RAs that the HR users have access to add reviewers to. A powershell activity or runbook would be the way to let them pick reviewers from the RO and then have them added dynamically to the RA.

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