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Need help with the best ARO practice

Alfie_ThomasAlfie_Thomas Customer IT Monkey ✭

Thank you in advance,

Alfie.

*Typed somewhere else so I didn't loose it*

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    Justin_WorkmanJustin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

    @Alfie_Thomas - I would definitely recommend a Powershell Activity. The script could process any options set in the RO so you only need one script. It could do Support Group routing or anything else.

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