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Pick related software CI from Computer CI
I want the ability when submitting a request to be able to see all related CIs to a computer CI to help us pick the correct hardware or software CI that is related to a incident or change request. Right now if someone calls in about an excel issue, we have to search through potentially 100s of excel CIs just to find the correct build. Most of the time our technicians are not picking the correct CI so having it only show related CIs to a computer would help our technicians pick the correct CI. This will help with speed of closure as well as giving us better data.