Migrating SM Data from different domains

Cary_Myers Customer IT Monkey ✭

June 2021 in Lifecycle Management app

We have Cireson/SCSM in prod and test. For example scsm.domain.com and scsm.test.domiain.com. Unable to migrate data using LMA tool. Error message is Exception was caught: User does not have sufficient permissions to perform the operation. This makes perfect sense considering no trust exists between the domains.

My goal is to migrate Asset, WI and other various CI info from prod to test. The desired end result is running reports in test and having them populated. Appreciate any help.

Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

June 2021

@Cary_Myers - The user running LMA would need to be an admin in both environments.

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