Is there away of showing the created date

Mark_Geary

Is there away of showing the created date on the top bar where it says Incident or service request. If not is there any way of showing the date on the on the general page 

Joe_Burrows

Hi Mark

I have converted this to a question and moved to the portal section

This is possible by adding the below line to a custom form 

{ DataType: "DateTime", PropertyDisplayName: "Createddate", PropertyName: "CreatedDate", Disabled: true },

For more information on custom forms checkout the below KB:
https://support.cireson.com/KnowledgeBase/View/51#/

Let me know if you need further assistance
Cheers
Joe

Eugene_Rack

Hello Joe
The created date worked perfectly. Not sure if this could be done, but the created date field runs across the whole incident form. Could this with code be reduced in size?

Joe_Burrows

Hi Mark

I have converted this to a question and moved to the portal section

This is possible by adding the below line to a custom form 

{ DataType: "DateTime", PropertyDisplayName: "Createddate", PropertyName: "CreatedDate", Disabled: true },

For more information on custom forms checkout the below KB:
https://support.cireson.com/KnowledgeBase/View/51#/

Let me know if you need further assistance
Cheers
Joe

Eugene_Rack

Hello Joe
The created date worked perfectly. Not sure if this could be done, but the created date field runs across the whole incident form. Could this with code be reduced in size?

Eugene_Rack

Hello Joe

I added an extra code to add the Last Modified date along with Created date. I am now trying find out if there is any code to display Related assets from Config Items. Display users Business Number, Title etc. It may not be possible using the Java Code but thought I would ask.

Joe_Burrows

Hello Eugene

Glad you got it sorted . Colspan can set column size, for related assets are you wanting to edit the relateduserinfo.js form?

Regards
Joe

Eugene_Rack

Hello Joe

I will look at the relateduserinfo.js to see if what I require is in there. I do have another request regarding information displayed on the General page. What code can I use for Createdby and Lastmodifiedby if this as tall possible.

Kind regards
Eugene