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Closed tickets should show up when Inactive filter is checked

dan_peterson

dan_peterson Member IT Monkey ✭

August 2021 in Service Manager Portal Feature Requests

Please consider either just showing Closed tickets when inactive filter is on or adding another filter for Closed.

Also would like DateResolved\Completed added to Grids. (note we do not need DateClosed)

if we had these features, it would lessen our dependence on the reports.

2

2

2 votes

Submitted · Last Updated August 2021

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