Trying to import updated MP - anyone know how I can get past this?

alex_kokin

alex_kokin Member IT Monkey ✭

September 2021 in Service Manager

The management pack import failed.

Errors (2):

Version 1.0.0.39 of the management pack is not upgrade compatible with older version 1.0.0.35. Compatibility check failed with 1 errors:

The property EnumType (RCA_AFFECTED_SYSTEMS) has a value that is not upgrade compatible. OldValue=ManagementPackElement=IncidentClassificationEnum in ManagementPack:[Name=System.WorkItem.Incident.Library, KeyToken=31bf3856ad364e35, Version=10.19.1035.0], NewValue=ManagementPackElement=RCA_Affected_System in ManagementPack:[Name=ICE.Incident.List.Library, KeyToken=22497273edbda9fd, Version=1.0.0.39].

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Answers

Brett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭

October 2021

Hi @alex_kokin
There may be a dependency that no longer exists within the system that is preventing this import.
It looks like there is an issue with IncidentClassificationEnum that is causing an issue.
What changed in the MP when you needed to re-import it?

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