Get User Token with Powershell forbidden

Jan_Schulz

Jan_Schulz Customer Adept IT Monkey ✭✭

December 2021 in Analyst Portal

Hi,

is there a good way to find out why we get an error on using the api function "/api/V3/Authorization/GetToken" with powershell. The error is:

On our production enviroment the user get the token but on our dev we get this error. both environments are in the same Active Directory and the user are both environments only in the enduser SCSM group. which permissions need the user i cant find any differences between both environments in the security settings.

0

Best Answer

Jan_Schulz Customer Adept IT Monkey ✭✭

January 2022 Answer ✓

The used account is an Active Directory Account which was not synchronized to the SCSM db and so it was not synchronized with the Cireson db. After we fixed this, the api request works.

1

Answers

Jan_Schulz Customer Adept IT Monkey ✭✭

January 2022 Answer ✓

The used account is an Active Directory Account which was not synchronized to the SCSM db and so it was not synchronized with the Cireson db. After we fixed this, the api request works.

1

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