Home Analyst Portal

Get User Token with Powershell forbidden

Jan_SchulzJan_Schulz Customer Adept IT Monkey ✭✭

Hi,

is there a good way to find out why we get an error on using the api function "/api/V3/Authorization/GetToken" with powershell. The error is:


On our production enviroment the user get the token but on our dev we get this error. both environments are in the same Active Directory and the user are both environments only in the enduser SCSM group. which permissions need the user i cant find any differences between both environments in the security settings.

Best Answer

  • Jan_SchulzJan_Schulz Customer Adept IT Monkey ✭✭
    Accepted Answer

    The used account is an Active Directory Account which was not synchronized to the SCSM db and so it was not synchronized with the Cireson db. After we fixed this, the api request works.

Answers

  • Jan_SchulzJan_Schulz Customer Adept IT Monkey ✭✭
    Accepted Answer

    The used account is an Active Directory Account which was not synchronized to the SCSM db and so it was not synchronized with the Cireson db. After we fixed this, the api request works.

Sign In or Register to comment.