Access to edit dashboards/widgets

Alexis_Stallman

Alexis_Stallman Customer IT Monkey ✭

January 2022 in Self-Service Portal - Community

I have full admin access in our production portal, but I can't edit any widgets or dashboards. I can add them and I can change the layout of the page itself, but the buttons on the top of the widget are not there. I have gone through our css to make sure they weren't being hidden, but I couldn't find any issues there. If anyone has any ideas, please let me know. Thanks!

These are the buttons that I don't have access to in the production portal.

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Best Answer

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

April 2022 Answer ✓

@Alexis_Stallman - Didn't we get this fixed?

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Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

January 2022

@Alexis_Stallman - It must be some kind of CSS or maybe JS issue. If you right click on the widget header, and click "Inspect" can you see the buttons present in the html?

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Alexis_Stallman Customer IT Monkey ✭

January 2022 edited January 2022

@Justin_Workman Okay, so I think I found the issue, this is what it looks like in a portal where I can see the buttons:

And this is what it looks like in the one where I can't:

I am fairly new to all of this and am trying to learn as I go. Any ideas as to why the ":: before" isn't showing up?

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Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

April 2022 Answer ✓

@Alexis_Stallman - Didn't we get this fixed?

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Alexis_Stallman Customer IT Monkey ✭

April 2022

Yes we did, I made this post before that and forgot to come and update it.

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