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Access to edit dashboards/widgets

I have full admin access in our production portal, but I can't edit any widgets or dashboards. I can add them and I can change the layout of the page itself, but the buttons on the top of the widget are not there. I have gone through our css to make sure they weren't being hidden, but I couldn't find any issues there. If anyone has any ideas, please let me know. Thanks!


These are the buttons that I don't have access to in the production portal.

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Answers

  • Justin_WorkmanJustin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

    @Alexis_Stallman - It must be some kind of CSS or maybe JS issue. If you right click on the widget header, and click "Inspect" can you see the buttons present in the html?

  • Alexis_StallmanAlexis_Stallman Customer IT Monkey ✭
    edited January 2022

    @Justin_Workman Okay, so I think I found the issue, this is what it looks like in a portal where I can see the buttons:

    And this is what it looks like in the one where I can't:

    I am fairly new to all of this and am trying to learn as I go. Any ideas as to why the ":: before" isn't showing up?

  • Justin_WorkmanJustin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭
    Answer ✓

    @Alexis_Stallman - Didn't we get this fixed?

  • Alexis_StallmanAlexis_Stallman Customer IT Monkey ✭

    Yes we did, I made this post before that and forgot to come and update it.

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