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ARO - Template Data as Tokens for Mapping Prompts

Matt_Howard1

Matt_Howard1 Customer Adept IT Monkey ✭✭

February 2022 in Service Manager Portal Feature Requests

Apologies if this has already been submitted ( I couldn't find one ).

It would be nice to have data that we have in a template for a request offering to be available as a token in the field mappings so we can append user input, instead of replacing or retyping the information.

The mapping would be more like:

[Template:Title] - [Prompt:Form Summary]

Minor things, but it would eliminate the need to update the ARO if all we changed was the template text.

2

2

2 votes

Submitted · Last Updated February 2022

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