How to change permissions so analysts cannot edit request offerings?

Alexis_Stallman

Alexis_Stallman Customer IT Monkey ✭

March 2022 in Analyst Portal

We have recently simplified our service catalog and we have a lot of previous offerings that are drafts at the moment. These offerings can still be searched for in the global search bar and when an analyst clicks on a draft request offering in the portal it brings them to a page where they can edit the title, description, and other specifics of the offering. We do not want the analysts to be able to edit these draft offerings from the portal. Is there a setting in permissions that needs to be changed here or is there something else that needs to be done to revoke this access, thanks!

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Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

March 2022

Hey @Alexis_Stallman - What version of the portal are you on? Newer versions of the portal redirect to the portal rendering (ie the form users fill out) when clicking on Request Offerings from global search. You also may want to provide a filter in the Request Offering configuration in Global Search:

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Alexis_Stallman Customer IT Monkey ✭

March 2022

Current Portal Version: 11.2.1.2016
And I will go ahead and put that filter in there, thank you so much!

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