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installing Cireson Portal...

Vignesh_SridharVignesh_Sridhar Customer IT Monkey ✭

I am installing Cireson Portal on my new server and it is stuck at "installing CacheBuilder Service" status for 5 hours.


Need help.

Answers

  • Geoff_RossGeoff_Ross Cireson Consultant O.G.
    Vignesh, is the account you are logged on as a local admin?
  • Vignesh_SridharVignesh_Sridhar Customer IT Monkey ✭
    Yes I am logging in the account as the local admin...
  • Vignesh_SridharVignesh_Sridhar Customer IT Monkey ✭

    Any Idea how much it takes for the CacheBuilder Service to be installed?

  • Dakota_GreenDakota_Green Member Advanced IT Monkey ✭✭✭
    Hello Vignesh.

    I have seen this problem usually occur when either the username or password of the service account you are trying to create the Cache Builder system service is invalid. You can take a look at the install log for further information.

    In short, you may need to re-start the installation and make sure both the username and password is correct.
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