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Add In - Replicate the Resolve IR Task for Problem Records

Sean_Terry

Sean_Terry Customer Advanced IT Monkey ✭✭✭

May 2022 in Service Manager Portal Feature Requests

It would be amazing if there was an add in that replaced the Change Status button, enforcing a resolution comment for a specified number of characters and also giving the option to auto resolve all incidents related to the PR.

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Submitted · Last Updated May 2022

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All contents of the Cireson Community Web Site are: Copyright 2016 by Cireson, LLC and/or its suppliers. All rights reserved.

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The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

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your physical or electronic signature;
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your address, telephone number, and e-mail address;
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Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

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Address of Agent: 1620 Fifth Avenue, Suite 875, San Diego, CA 92101

Telephone: 619-993-8873

Fax: 888-244-8458

Email: matt.deen@cireson.com