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Add In - Replicate the Resolve IR Task for Problem Records

Sean_Terry

Sean_Terry Customer Advanced IT Monkey ✭✭✭

May 2022 in Service Manager Portal Feature Requests

It would be amazing if there was an add in that replaced the Change Status button, enforcing a resolution comment for a specified number of characters and also giving the option to auto resolve all incidents related to the PR.

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Submitted · Last Updated May 2022

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All contents of the Cireson Community Web Site are: Copyright 2016 by Cireson, LLC and/or its suppliers. All rights reserved.

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your physical or electronic signature;
identification of the copyrighted work(s) that you claim to have been infringed;
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your address, telephone number, and e-mail address;
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Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

Designated Agent: Matthew W. Deen, Esq.

Address of Agent: 1620 Fifth Avenue, Suite 875, San Diego, CA 92101

Telephone: 619-993-8873

Fax: 888-244-8458

Email: matt.deen@cireson.com