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Approve/Reject buttons does not active in RA webpage

Dear all,

I have an issue with reviewing buttons on Cireson portal RA webpage. Buttons does not active.

Nevertheless I have rights to review RA in SCSM console and if I open SR in Edit mode at Ciresone portal.

Please advise how to fix it. Thank you in advance!


  • Jeff_LangJeff_Lang Customer Ninja IT Monkey ✭✭✭✭

    @Taras_Kirillov on the RA page, the buttons are only available if you are personally listed in the approvers list , and have not yet voted on the activity.

    if you need to override someone else's approval, and you have the access, then this can be done by opening the parent workitem itself and going to the activity tab.

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