My Work Activities / Approval for End Users

Simon_Zeinhofer

Simon_Zeinhofer Customer Ninja IT Monkey ✭✭✭✭

August 2022 in Analyst Portal

Hello guys,

does anyone know if it is supposed, that end users do not see anything in their My Work View, when they click on "Activities" or "Approval" - Ofc these end users are the assigned reviewers inside an RA.

0

Best Answer

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

August 2022 Answer ✓

@Simon_Zeinhofer - In order for the users to see the activities they must have "explicit access" meaning they must belong to a role that has a queue which contains their activities in scope.

1

Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

August 2022 Answer ✓

@Simon_Zeinhofer - In order for the users to see the activities they must have "explicit access" meaning they must belong to a role that has a queue which contains their activities in scope.

1
Simon_Zeinhofer Customer Ninja IT Monkey ✭✭✭✭

August 2022

@Justin_Workman Thx for the information!
So in that case I would have to build a Queue with all RAs and add it to a reader role, so every user has read rights to all RAs?
That's sad, as in general I only want users to have access to these RAs where they are assigned as reviewers,

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