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My Work Activities / Approval for End Users

Simon_ZeinhoferSimon_Zeinhofer Customer Advanced IT Monkey ✭✭✭

Hello guys,

does anyone know if it is supposed, that end users do not see anything in their My Work View, when they click on "Activities" or "Approval" - Ofc these end users are the assigned reviewers inside an RA.

Answers

  • Justin_WorkmanJustin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

    @Simon_Zeinhofer - In order for the users to see the activities they must have "explicit access" meaning they must belong to a role that has a queue which contains their activities in scope.

  • Simon_ZeinhoferSimon_Zeinhofer Customer Advanced IT Monkey ✭✭✭

    @Justin_Workman Thx for the information!

    So in that case I would have to build a Queue with all RAs and add it to a reader role, so every user has read rights to all RAs?

    That's sad, as in general I only want users to have access to these RAs where they are assigned as reviewers,

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