Home Service Manager Portal Feature Requests
We appreciate you taking the time to vote and add your suggestions to make our products awesome! Your request will be submitted to the community for review and inclusion into the backlog.

We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.

For more information around feature requests in the Cireson Community click here.

Web browser tab favicon indicate new work items

Charles_BurtonCharles_Burton Customer Adept IT Monkey ✭✭

Our technical team, as we all are, are buried in web browser tabs. They requested that the Cireson ITSP tab favicon change to indicate that there are unassigned work items in our portal. In our organizations service model new unassigned work items are to receive 15min response.

Anyone have any experience with changing the favicon via a trigger in Cireson?

2 votes

Active · Last Updated


  • Brad_ZimaBrad_Zima Member Advanced IT Monkey ✭✭✭

    @Charles_Burton IIRC, the changing the favicon requires a restart of Application within IIS. This sounds like a neat idea though and I can move this post over to https://community.cireson.com/categories/feature-requests if you'd like.

  • Charles_BurtonCharles_Burton Customer Adept IT Monkey ✭✭

    Its interesting that we have other web browser tabs for other products that have favicons that change but appears to be a challenge to do easily. Outlook web tab for example changes if unread email arrives.

  • Brad_ZimaBrad_Zima Member Advanced IT Monkey ✭✭✭
    edited June 20

    @Charles_Burton I didn't meant to imply that it couldn't be done, just that currently changing the favicon used by the Cireson Portal requires a restart of the AppPool to reflect the change because the favicon is loaded at application startup. I've moved this to our feature requests section so it gets the proper visibility.

Sign In or Register to comment.