How to limit Config Items in Config Item Select

Brian_WinterBrian_Winter Customer Adept IT Monkey ✭✭
How can we limit our select lists to just Hardware Assets, Software Assets and Users.  Currently we see multiple rows for computers, plus physical drives, motherboards, etc.

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  • merlenette_jonesmerlenette_jones Member Advanced IT Monkey ✭✭✭
    How can we limit our select lists to just Hardware Assets, Software Assets and Users.  Currently we see multiple rows for computers, plus physical drives, motherboards, etc.
    Hello Brian,

    By default, the Cireson Portal replicates all configuration item classes defined in SCSM to the ServiceManagement database so that all the configuration items are available in the portal.

    We currently have a KA available on how to configure the Portal to allow the Configuration Items you wish to see - https://support.cireson.com/KnowledgeBase/View/1258#/ 

    Merle
  • Brian_WinterBrian_Winter Customer Adept IT Monkey ✭✭
    Perfect thanks!
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