Failed to send email, for external addresses

Vik Member IT Monkey ✭

February 2023 edited February 2023 in Advanced Send Email

Hi Guys,

We're using Advanced Send Email in Cireson Analyst Portal. It works when sending to internal domain users but it keeps failed with "Failed to send email." error when trying to send to external addresses. It does work when using SCSM Console thou.

Any ideas?

Any help is much appreciated.

Regards

Answers

Geoff_Ross Cireson Consultant O.G.

March 16

You probably need to check the logs to see why its failing.

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