Failed to send email, for external addresses

Vik Member IT Monkey ✭

February 23 edited February 23 in Advanced Send Email

Hi Guys,

We're using Advanced Send Email in Cireson Analyst Portal. It works when sending to internal domain users but it keeps failed with "Failed to send email." error when trying to send to external addresses. It does work when using SCSM Console thou.

Any ideas?

Any help is much appreciated.

Regards

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your physical or electronic signature;
identification of the copyrighted work(s) that you claim to have been infringed;
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sufficient information to permit us to locate such material;
your address, telephone number, and e-mail address;
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Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

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