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Multi-Edit Support for All Work Item Classes

Chris_Keander

Chris_Keander Customer Advanced IT Monkey ✭✭✭

July 2016 in Service Manager Portal Feature Requests

Multi-Edit options only work for SR and IR classes now. It would be nice to be able to bulk-edit other classes as well.

I'm trying to decide if it also would be helpful to support the reassigning of varying classes as well (a CR and an IR at the same time, for example.)

See https://community.cireson.com/discussion/comment/1434#Comment_1434 for more info.

19

19

19 votes

Submitted · Last Updated July 2016

Comments

Dakota_Green Member Advanced IT Monkey ✭✭✭

July 2016 edited July 2016

Hello Chris,

I do know that currently, as you specified, it is only available for SRs and IRs at this time. I did bring it up to our Development team for inclusion in a future release of the Portal.

0
Brent_Faul1 Customer IT Monkey ✭

July 2017

Adding this feature would be definitely be preferred, but even an updated message like "Selecting multiple work items of this type is not allowed in the portal" could be used instead of "Must select work items of same type and current status". This way the user doesn't think they are doing something wrong, they just know its not supported.

0
Gerhard_Liebel Customer IT Monkey ✭

February 2018

I would like to have the Multi-edit function for other classes as well.

0
Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

February 2018

Adding this would be the most logical (and potentially final) step for managing Work Items in grid views through the portal. Would really love to see this feature!

0

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