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We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.
For more information around feature requests in the Cireson Community click here.
Ability to Customize My Work/Team Work Views with Custom Columns
Eivind_Osbak
Customer Advanced IT Monkey ✭✭✭
Would be nice with the ability to customize the grids for My work, Team work, My requests, Team requests and also related items grid in any workitem. The ability to choose colums to view would be greatly appriciated.
80
Comments
Hi, yes I would like to be able to add more colums by combining values.
Examples:
1. If a review activity is tied to a servicerequest. I would be able to show the status of the activity in the grid.
2. If an IR, SR or PR is tied to a release. I would like to show the ID and title of the release in the grid.
3. If a CR has multiple activities (not paralell), i would like to display the current active one.
More aswell. I realise that there will be som obstacles like picking the correct activity if there are more and so on.
So what would be nice is the ability to author the queries and include them as colums in the grid.
This feature:
is what is availble in v6 + with the custom page / dashboard designer feature. You can build your own SQL query and display the results in a grid on a custom page. Check out https://support.cireson.com/KnowledgeBase/View/1291#/ for details.
Geoff
@Geoff_ross Upvoted! Thanks..
Hi. Yes, but those custom pages are more for displaying information than working with them like with the my work, team work etc, right?
Am I missing something? My original request got noted as a duplicate (even though it was submitted long before this request) https://community.cireson.com/discussion/294/ability-to-add-custom-fields-grid-views-searches-within-the-cireson-portal#latest
We are waiting in anticipation for this feature to be available. We have extended the IR and SR classes with stuff like Campus and Building and the analysts use this to reassign within the Support Group.
It will make their lives sooo much easier if those fields were available in the Team Work and My Work views.
This is probably the most asked request for the portal. I have told them that it is in the pipeline but the question keeps popping up.
What you are trying to achieve is possible via 2 methods:
Using Cireson Analytics, you can create a SQL Table widget dashboard that contains the calculated and joined fields that you want.
You can then promote the dashboard to a view with the standard AD Group based permissions like any other view.
This is the simplest of solutions and something you can do yourself today however you do lose the filter abilities to show\hide activities.
The CCS team has developed a custom view solution that would take the SQL query that you would create for the dashboard described above and adds the Show\Hide Activities solutions to the view also.
This is not currently a community based solution and therefore requires either:
- Premium Level Support
OR- Consulting Statement of Work
Let me know if this answers your requirements or not.We offer a new level of support that opens up support from just our products to other issues such as SCSM and Data Warehouse etc.
This level of support allows you to also get assistance with things like how to create new reports and views, and other general how to guidance across all topics. (Not just Cireson products)
This higher level support is not for project work like custom code etc. but getting assistance in creating a SQL query to make sense of the data tables is perfect for this.
It's also cheaper than full consulting costs.
Where are you located?
I can get your territory manager to reach out.
Hi,
In witch version will this be released? We have V9.4.12 in test, but still see no option the change "My Work" and "Team Work"
Roelof
Ehh I mean which...
I've pointed this thread out to @Geoff_Ross during our last call together to take one more look at this thread. The way this thread is handled currently at the moment isn't really what the OP asked for. OP asked for implementation of custom / additional work item class columns out of the box for OOB views. I would also suggest to impelement this to the work item search.
I've just had a use case where one of our business reporting employees wanted to create a report of WI's from 2019-2020 through the work item serach and have the "Created date" column there. And I had to let her down and say that this isn't supported out of the box and that we'll have to additionally add this through powershell. I really don't understand why we are limited in fields that are practically useless most of the time (basemanagementID i'm looking at you!) and don't have the option to add more useful fields.
Not sure if this feature is "In development" as stated but the comment that it's been released in v9 dashboard builder suggests in should be "Released" , but custom dasbhoard pages isn't what OP what asking for. Again, the feature request is to implement custom /additional work item class fields to OOB pages / work item search!
@Cireson, Please review this thread and make proper changes to better reflect the current state of this feature request as this has a pretty high amout of votes.
Thanks
@Gabriel_Lences I moved this back to the "Accepted" state. Let me review with the team and see where we left off on this. --Thanks
@james_kleinschnitz thank you :)
Has there been any movement on this?
We are looking to filter on Source in My Work and Active Work.
Yes - this is on our roadmap for Q3!
@Adam_Dzyacky do you have a list of what will be supported/changed?
on the roadmap I've found "Richer configuration of My Work, Team Work, and All Work."
thank you 😉
Hi,
is this already implemented in the meantime?
Is there any description how to add a additional column like "Primary Owner" in the selection?
Our current Portal Version is 11.2.0.2016.
Regards,
Stefan
@Stefan_Horz yes! Custom Grids are available with v11.3 of the portal and this means you can add a field for Primary Owner.