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Possibility of disabling auto load of query result pickers

Simon_Zeinhofer

Simon_Zeinhofer Customer Ninja IT Monkey ✭✭✭✭

April 2023 edited April 2023 in Service Manager Portal Feature Requests

It would be really helpful, if we could disable the auto loading of query result pickers inside an RO. Means the query is only executed when something is written inside the search field (maybe an additional button to only execute the query when this button is clicked).

I know this is some sort of possible already by adding an additional text field before the query result picker and setting the criteria to the text inside this field. But first for end users this is sometimes a bit complicated, as two text fields are present and second, when we have multiple query result pickers, we would have to declare a text field for each one of them and therefor the page gets overloaded pretty fast.

Maybe this is not possible by design of SCSM and the RO Builder, but if yes, I think this would be an amazing addition.

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Active · Last Updated April 2023

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