Germaine_Overman
Customer Adept IT Monkey ✭✭
I'm wondering if Cireson is looking at anything that will allow for GenAI to be utilized, at least, against the Knowledge Base to provide for easier case resolution.
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Answers
Thanks for the discussion on open floor!
As a follow-up I found out we also have a pilot going using Power Virtual Agent that will learn from documents on a SharePoint site. So I'm going to talk to the person that put that together and see what we can find out from it. I did learn that for our Github Co Pilot is installed in our tenant and before anything is sent outside any company privy data is scrubbed before it goes out.