CaterhamITSupport
Member Advanced IT Monkey ✭✭✭
Dear All,
I would like to automatically update the incident status to assigned if the assigned to field is not blank.
I did this before by a workflow event using incident, however this seems to be not working now?
Is there any other way of doing this until I fix the above i.e. using service manager auth tool (forgive me I am not sure on how to do this)?
Kind Regards
Daniel
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Answers
Hi Daniel,
Did you get this sorted?
Geoff