Templates with Advanced Send Email
One of Cireson’s Advanced Send Email features is that it offers the capability to create notification templates, which allows for the Analyst to send pre-determined responses to the customer or to another recipient. For example, you haven’t heard back from a customer in four days on a pressing work item? You can have a template stating that you haven’t heard from them in a few days, and to respond back if the work item is still relevant.
What other templates have you designed or developed for your company to make use of?