Deputys for approvals in Portal
![Andreas_Leupi](https://us.v-cdn.net/6026663/uploads/userpics/NHL53YLDKO98/nFXDAL8LDPDPL.png)
We're currently facing an issue, that multiple approval activities are on hold by either service-responisble persons or line managers as they are on holiday. Does anyone know possibility to enter a deputy for yourself to make sure that this other person can take on the approvals during this time? A perfect solution would also include the possibility to set this as an admin for users as - lets be honest - most of the people will not set this by theirselfes.
Would really appreciate your input on this!
Answers
This is an interesting feature idea for Review Activities for sure and as you say, there are probably scenarios where you would want to set this for someone.
I'm curious what kind of events would trigger this to occur. For example, if the Reviewer is X and its been longer than 5 days, change them? Add an additional Reviewer, but change the Approval threshold? Something else?
I think the most elegant way would indeed be a second approver with the changed threshold. But - for the perfect solution - I guess currently active approvals would need to be changed if this "Deputy" is set as well as the activities that get in Progress during that time. Otherwise the currently active RAs would still be inaccessible for the deputy if they're not changed. What's you opinion on that?
@Andreas_Leupi
Also loving this idea but can't think of anything myself of the team have put together to solve this. I'm imaging a workflow that is triggered every time a UserIsReviewer relationship is created that checks if that user CI has a "DelegateApprovalsToUser" relationship and changed the review if yes. That would be set in the portal via Admins or via the User Preferences page by the user themselves.
Quite complex but would be awesome.
Workflow could work out - But I think you would need two triggers/WFs: One linked to the change in "DelegateApprovalsToUser" (lets call it just like that for the moment) that adds the new entry to all RAs in Progress and one thats driven by a RA that becomes in Progress that just sets the value of "DelegateApprovalsToUser" into that RA.
Do you think, the part with the Portal to set the entry would be quite complex or the Workflow-Side?