Insert the name of a users manager into a request

David_Muzzatti

David_Muzzatti Customer IT Monkey ✭

August 14 in Advanced Request Offering

Does anyone know of a way I can get the Display Name of a users manager into a workitem? I have a service offering that asks for an end user and their manager. I thought I had this working initially by using two query prompts -

The first query had the class 'AD User' to get the name of the end user.

The second query had the class 'User (Advanced)' with a criteria that used the results of the first query to determine the manager and only display it using the Manager.DisplayName column.

This all looked like it worked from the service offering screen but when the form is submitted the input that should of been the managers name is instead the name of the end user. Is there somthing I am over looking or is there another way to get this information?

0

Answers

Geoff_Ross Cireson Consultant O.G.

August 14

Hi David,

I'm a little confused as to what you actually need here.
Is the user submitting the Request Offering the Affected User?

Geoff

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