My WebConsole.log is not gathering any data...

Tom_Pagel

Tom_Pagel Customer IT Monkey ✭

July 2016 in Analyst Portal

I went through the process of creating a new WebConsole.log file per the instructions after setting logging to "ALL". It created a new one as designed, and ran for about 5 minutes and stopped at "2016-07-14 09:01:20,916,Incoming JSON "

0

Best Answer

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

July 2016 Answer ✓

Hi Tom

Is it possible its hung\frozen? If so it should time out and continue to log, the verbose logging is pretty noisy when set to ALL and shouldn't suddenly stop unless something is wrong.

If still an issue lets get this in a support ticket and we can troubleshoot.
Cheers
Joe

5

Answers

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

July 2016 Answer ✓

Hi Tom

Is it possible its hung\frozen? If so it should time out and continue to log, the verbose logging is pretty noisy when set to ALL and shouldn't suddenly stop unless something is wrong.

If still an issue lets get this in a support ticket and we can troubleshoot.
Cheers
Joe

5

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